Help centre
YokeConnect frequently asked questions
Clear answers about pricing, account access, trust signals, documents, direct hiring, the Business Demo and the Ambassador program.
About YokeConnect
What is YokeConnect?
YokeConnect is a hospitality-only direct hiring platform connecting employers and hospitality professionals through jobs, structured GHS.cv profiles, applications and messaging.
Is YokeConnect a recruitment agency?
No. YokeConnect does not act as a recruitment agency and does not charge placement commissions.
Is YokeConnect a job board?
It includes hospitality job listings, but also provides structured profiles, application workflows, direct messaging, documents and hiring tools.
Who can join YokeConnect?
Public registration is open for job seekers and employers.
Pricing and accounts
How much does YokeConnect cost?
Worker access is free. The annual employer membership is £1,200 for one individual hospitality business.
What does the employer subscription include?
The employer subscription is intended to include job posting, candidate discovery, direct communication and hiring workflow tools, subject to the published terms and entitlements.
Is the employer subscription unlimited?
The annual employer membership provides the enabled hiring features for one hospitality business. Fair-use, safety, venue, user and account rules still apply.
Does one employer subscription cover every location in a company group?
No. The stated £1,200 annual price is for one individual hospitality business. Multi-location arrangements require separate confirmation.
What does free hospitality professional access include?
Free worker access includes a structured GHS.cv profile, direct applications, document controls, trust features and career tools.
What is the GHS.cv?
GHS.cv is YokeConnect's structured hospitality professional profile, designed to make experience, skills, education, training and availability easier to assess.
Do professionals own and control their profile?
Yes. Professionals control their profile visibility and decide which wallet documents are shared with an employer through an application.
Are salaries required on job posts?
Yes. Published jobs are expected to include clear salary information and other required quality fields.
Can employers and professionals communicate directly?
Yes, when the platform rules and application or hiring context permit communication.
Does YokeConnect charge recruiter fees or placement commissions?
No. YokeConnect uses subscription pricing rather than recruiter placement commissions.
When is an employer charged?
Worker access is free. Employer subscriptions renew annually unless cancelled before renewal.
Do subscriptions renew automatically?
Employer subscriptions renew annually unless cancelled before renewal. The renewal price and terms are shown before activation.
Can I cancel before renewal?
Yes. Cancellation prevents the next renewal, subject to the applicable subscription terms.
Are subscriptions refundable?
Refund rights depend on the applicable terms and law. A started subscription period is not normally refundable merely because it is later cancelled.
Trust, documents and safety
What information does YokeConnect verify?
YokeConnect displays only the trust signals supported by its stored records. Not every profile, employer, certificate or work-history claim is verified.
Are all professional profiles verified?
No. Profile completeness and verification are separate. Trust labels should be read according to the evidence shown.
Are employers verified?
Some employer checks and moderation controls exist, but users should rely only on verification labels that are explicitly displayed.
Are certificates verified?
Not automatically. Professionals can upload approved professional certificates, and each record must clearly show whether it is self-uploaded, employer-reviewed or platform-reviewed. Employers remain responsible for their own hiring checks.
Does YokeConnect verify employment history and references?
YokeConnect can support coworker and employer confirmations, but it does not guarantee every employment-history or reference claim.
Does YokeConnect carry out right-to-work checks?
No. Candidates may share right-to-work evidence through a controlled application document flow, but employers remain legally responsible for reviewing it and completing all required right-to-work, immigration, identity and employment checks.
Does YokeConnect guarantee a job or successful hire?
No. YokeConnect provides tools for direct hiring but cannot guarantee an application, interview, offer or hire.
Can YokeConnect be used internationally?
The platform is designed for international hospitality networks, subject to local laws and the markets currently supported.
Does YokeConnect provide visas or sponsorship?
No. Employers and professionals must confirm sponsorship, immigration and work-eligibility requirements independently.
How are jobs reviewed?
Jobs are subject to required fields, automated validation, reporting tools and moderation where needed.
How does YokeConnect protect users from fake jobs or accounts?
The platform uses role controls, organization ownership, email verification, reporting, moderation, audit records and trust signals.
What should I do if I see suspicious activity?
Do not share sensitive information. Use the platform reporting tools or contact support@yokeconnect.com.
Can employers contact every professional on the platform?
No. Visibility, entitlement, matching, messaging and safety rules limit access and contact.
Can professionals hide parts of their profile?
Yes. Profile visibility and document sharing are controlled separately.
Ambassador program
What is the YokeConnect Ambassador program?
It is a manually reviewed program for approved hospitality connectors who introduce the platform to relevant communities and employers.
How much can an ambassador earn?
Commission depends on the current program terms and eligible paid employer conversions.
When does an ambassador receive a referral code?
Only after approval and acceptance of the applicable ambassador terms.
Can ambassadors run paid advertising?
Only where the ambassador terms and written program rules expressly permit it.
Contact
How can I contact YokeConnect?
Email info@yokeconnect.com for general enquiries or support@yokeconnect.com for platform support.
Still need help?
Contact support for help with registration, account access, billing or platform features.